Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, bills, or groceries.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling and pokies. If you are under the legal age, please do not use gaming services. We are committed to preventing underage gambling and maintaining a safe environment for all users.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your behaviour?
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with increasing amounts of money to get the same level of excitement
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than intended
- Experiencing mood swings, anxiety, or irritability when not gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling activities
- Lying about the amount of time or money spent on gambling
- Feeling unable to control or stop your gambling behaviour
- Using gambling to escape problems or cope with stress and negative emotions
If you recognise any of these signs, help is available. You are not alone, and support is just a call or click away.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're prepared to lose during a gaming session
- Reality Checks: Enable reminders that pop up during your gaming session to help you track time and spending
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites if you feel your gambling is becoming problematic
- Account Cool-Off: Take a break from gambling for a set period
Use these tools proactively to maintain control over your gambling activities.
Support & Help Resources for Australia
If you or someone you know is struggling with problem gambling, confidential support is available 24/7:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential support including counselling, self-help information, and resources -
Lifeline Australia
Phone: 13 11 14 (24 hours, 7 days a week)
Free emotional support and crisis intervention -
National Problem Gambling Support Service
Available through state-based services and Gambling Help Online
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support for problem gambling across the UK -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources and support
If You Need Help
Seeking help is a sign of strength, not weakness. If you are experiencing gambling-related problems, or if you're concerned about someone else's gambling, please reach out to one of the support services listed above. These organisations are:
- Confidential and non-judgmental
- Free to access
- Staffed by trained professionals
- Available 24/7 in most cases
Do not hesitate to contact Gambling Help Online on 1800 858 858 or visit their website for immediate support and guidance.
Your wellbeing matters. Help is available right now.